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Return & Refund Policy

Last updated: July 2026

At Krum Pro Fishing, customer satisfaction is important to us.

Returns

We only accept returns for products that are:

Damaged during shipping.

Defective due to a manufacturing fault.

Incorrect items sent by mistake.

We do not accept returns or exchanges for:

Change of mind.

Incorrect size, color, or model selected by the customer.

Normal wear and tear.

Products that have been used, damaged, or altered after delivery.

Reporting a Problem

If your order arrives damaged, defective, or incorrect, you must contact us within 48 hours of receiving your order.

Please include:

Your order number.

Clear photos of the product and packaging.

A short description of the issue.

Claims submitted after 48 hours may not be accepted.

Refunds & Replacements

Once your claim has been reviewed and approved, we will provide either:

A replacement product, or

A full refund to your original payment method.

Shipping Costs

If the return is approved because the item is damaged, defective, or incorrect, we will cover the return or replacement costs where applicable.

Contact Us

For any return or refund requests, please contact us through the contact form on our website or by email.